Last Updated - Nov, 01 2024
Support & Assistance
We're Here to Help
Thank you for choosing Ava Copilot. We understand that questions or technical issues may arise while using our service, and our dedicated support team is fully committed to providing you with timely and effective assistance.
How to Contact Us
If you encounter any difficulties, have questions about our features, or simply want to share feedback about your experience, please don't hesitate to reach out via email:
Email: info@avacopilot.com
When Contacting Support
To help us resolve your inquiry as efficiently as possible, please include the following information in your email:
Your full name
Your account email address
Detailed description of the issue or question
Any relevant screenshots or error messages
Steps you've already taken to address the problem
The device and browser you're using (if applicable)
Our Commitment to You
Our support team reviews all incoming messages carefully and aims to respond within 24 hours during business days. Complex issues may require additional time for thorough investigation, but we'll keep you updated throughout the resolution process.
We value your experience and are continuously working to improve our service based on your feedback. Your satisfaction is our priority, and we appreciate your patience as we work to address your concerns.
Thank you for being part of the Ava Copilot community.